FAQs

What types of outdoor gear does Montachi offer?

Montachi specializes in a curated selection of high-quality outdoor gear, including rugged footwear such as Men's Waterproof Tactical Boots. Our products are designed to provide both style and functionality for various outdoor adventures.

How do I ensure the right fit for my footwear?

To ensure the right fit, we recommend measuring your foot length and comparing it to our sizing chart available on the product pages. Additionally, consider the type of socks you will wear with the boots, as this can affect the fit.

What is the material used in Montachi's tactical boots?

Our tactical boots are constructed using durable, waterproof materials that are designed to withstand various terrains while providing comfort and support. Specific materials may vary by model, and detailed information can be found on the product descriptions.

What is Montachi's return policy?

Montachi has a 30-day return policy. Items must be in their original condition, unworn, and with tags attached. To initiate a return, please contact us at montachi.shop@gmail.com.

How long does it take to process a refund?

Once we receive and inspect your returned item, we will notify you of the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange my item for a different size or color?

The fastest way to exchange an item is to return the original item and make a separate purchase for the new size or color. Please follow our return process to initiate this.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, sale items and gift cards cannot be returned. If you have questions about a specific item, please contact us.

What should I do if my item arrives damaged or defective?

If your item arrives damaged or defective, please inspect it upon reception and contact us immediately at montachi.shop@gmail.com. We will evaluate the issue and work to resolve it promptly.